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Initial Account Setup

This section will walk you through how to accept your Parts Portal email invite and log in for the first time.

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Written by Bri Callahan

1. Locate the Invite Email

  • Open your inbox and look for a message from [email protected]

  • Follow the link to Set Password

  • To ensure you receive this invitation and future communications, add the domain @mg.custompartsportal.com to your safe sender list.

  • You can find instructions on how to add the domain to your safe senders list here

2. Set Up Your Profile

  • Click the link in the email to open the set up your profile page. Note: This link will expire after 24 hours.

3. Set up your password

  • Enter your new and secure password. Password requirements include: At least 8 characters, 1 uppercase letter, 1 lowercase letter, 1 number, 1 special character.

  • Click “Set Password” to complete the setup.


Tip: As you type, your password will be hidden for security. If you want to double-check what you’ve entered, click the eye icon to reveal the password before submitting.

4-a. Helpful information while setting up your profile

4-b. Quick links

  • To learn more information about the portal, you can click on one of the quick links provided for you in Step 4 of setting up your profile

5. Log In For the First Time

  • Once you get to Step 4 of setting up your profile, you will see a button that says "Go to Dashboard". Click that button and it will automatically land you on your dashboard where you can start exploring the platform.

💡 Tip: For easy access in the future, we recommend adding this page to your browser’s bookmarks or favorites list.

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