Parts Portal notifications help vendors stay informed about:
New RFQs and customer activity
Quote acceptance or rejection
Order and production status changes
Required next steps
Where Vendors Receive Notifications
Email Notifications
Email notifications are sent directly to vendor users based on role and scenario. These emails include key details and links back to the relevant quote or order in Parts Portal.
Example: Quote Accepted Notification
From: Parts Portal [email protected] Hi John Smith, Congrats 🥳! J&S Company has submitted an order for:
John Smith has been notified this order will soon move into production and has been given information on how to view track progress on their order in Parts Portal. Don't forget to update the order status to In Production and Complete as this job progresses.
Thank you, |
In-App Alerts
When logged into Parts Portal, vendors will see notifications under the bell icon 
in the top-right corner of the navigation bar. Clicking a notification opens the full message and links directly to the related RFQ, quote, or order.
Vendor Roles & Notification Recipients
Notifications vary based on vendor user roles and permissions.
Vendor Admin / Manager
Vendor managers typically receive notifications related to:
New RFQs submitted by customers
Quote approvals or rejections
Order placement and production updates
Account-related alerts
Vendor User
Vendor users may receive notifications related to:
Assigned RFQs or quotes
Status updates on orders they are managing
Informational updates relevant to their role
Notification Summary by Scenario
Notification Summary by Scenario
Below is an overview of common notification scenarios, who receives them, and whether action is required.
Request for Quote (RFQ)
Scenario | Email Recipient(s) | Action Required |
Customer submits an RFQ | Vendor Manager / Assigned Vendor User | Review RFQ and issue or decline quote |
Customer updates RFQ details | Vendor Manager / Assigned Vendor User | Review updated information |
Vendor declines to quote | Customer Manager & User | None – informational |
Quotes
Scenario | Email Recipient(s) | Action Required |
Vendor issues a quote | Customer Manager & User | None – informational |
Customer accepts a quote | Vendor Manager / Assigned Vendor User | Move order forward |
Customer rejects a quote | Vendor Manager / Assigned Vendor User | None – informational |
Customer requests quote revisions | Vendor Manager / Assigned Vendor User | Review and update quote |
Orders & Production
Scenario | Email Recipient(s) | Action Required |
Order placed by customer | Vendor Manager / Assigned Vendor User | None – confirmation |
Vendor updates status to In Production | Customer Manager & User | None – informational |
Vendor updates status to Production Complete | Customer Manager & User | Upload certs or reports if required |
Notification Timing & Sender Details
Notifications are sent immediately when the triggering action occurs
Emails are sent from [email protected]
Some notifications are informational only, while others require vendor action
To ensure notifications are delivered successfully, add [email protected] to your safe sender list.
Note: If multiple vendor users exist, notifications are sent to the primary vendor manager and the user associated with the quote or order activity.